Standard Service Levels

As Found Calibration

Provides a check on the performance of your pipette, prior to servicing or as part of your regular checks. No adjustment to the pipette is made; this is purely a statement of how the pipette is performing:

  • Pipette checked against the manufacturer’s specification1
  • Certification of Calibration provided for each pipette, showing pass or fail
  • Calibration Date Sticker to show the next calibration due date

Parts at extra cost.

  SINGLE-CHANNEL 8-CHANNEL 12-CHANNEL 16-CHANNEL REPEAT DISPENSER BOTTLE-TOP DISPENSER
1-STAR
4 Readings at Mid Point2
£20.27 £38.38 £40.87 £59.44 £20.27 £31.00
2-STAR
3 Readings at Min & Max Points2
£22.66 £39.63 £42.11 £63.15 £22.66 £42.93
3-STAR
4 Readings at Min. Mid & Max Points2

£25.04

£42.11

£43.34

£71.83 £25.04 £52.47

1 Starlab can also calibrate to ISO 8655 specifications or to your own, exact requirements; just let us know beforehand. Prices may vary.
2 On multi-channels, two readings are taken on EVERY channel at the appropriate number of points for the service level.

Pricing is for our mail-in servicing

As Found Calibration


Provides a check on the performance of your pipette, prior to servicing or as part of your regular checks. No adjustment to the pipette is made; this is purely a statement of how the pipette is performing:

  • Pipette checked against the manufacturer’s specifications 1
  • Certification of Calibration provided for each pipette, showing pass or fail
  • Calibration Date Sticker to show the next calibration due date
Styled Table
  1-Star 1-Star Plus 2-Star 2-Star Plus 3-Star1 3-Star Plus1
Volumes at which calibration is carried out against manufacturer's, ISO8655 or customer’s own specification mid. volume mid. volume min. & max volumes min. & max volumes min., mid. & max volumes min., mid. & max volumes
Number of readings taken at mid. point to determine accuracy and precision 4 readings2) 10 readings3) 4 readings2) 10 readings3) 4 readings2) 10 readings3)
Calibration sticker, including due date (if defined)
Certificate of Calibration provided for each pipette, showing pass or fail based on the target specification
Ordering Information  
Single-channel
Repeat dispenser
Bottle top dispenser
On-site C1111-1000 C1111-1010 C1112-1000 C1112-1010 C1113-1000 C1113-1010
Mail-in C1121-1000 C1121-1010 C1122-1000 C1122-1010 C1123-1000 C1123-1010
8-channel On-site C1211-1000 C1211-1010 C1212-1000 C1212-1010 C1213-1000 C1213-1010
Mail-in C1221-1000 C1221-1010 C1222-1000 C1222-1010 C1223-1000 C1223-1010
12-channel On-site C1311-1000 C1311-1010 C1312-1000 C1312-1010 C1313-1000 C1313-1010
Mail-in C1321-1000 C1321-1010 C1322-1000 C1322-1010 C1323-1000 C1323-1010
16-channel On-site C1411-1000 C1411-1010 C1412-1000 C1412-1010 C1413-1000 C1413-1010
Mail-in C1421-1000 C1421-1010 C1422-1000 C1422-1010 C1423-1000 C1423-1010

1 3-Star conforms to the requirements of ISO8655-7:2022 (for single-channels only).
2 On multi-channels, TWO READINGS are taken on EVERY channel at the appropriate number of points for the service level.
3 On multi-channels, TEN READINGS are taken on EVERY channel at the appropriate number of points for the service level.
Parts at extra cost.

Service & Calibration

  • Pipette dismantled, cleaned internally, inspected, leak tested and, if necessary, worn parts replaced
  • Pipette externally cleaned
  • If necessary, your pipette will be adjusted to comply and recalibrated to manufacturer’s specification1
  • Certification of Calibration provided for each pipette, showing the results and any spare parts fitted
  • Calibration Date Sticker to show the next calibration due date

Parts at extra cost.

  SINGLE-CHANNEL 8-CHANNEL 12-CHANNEL 16-CHANNEL REPEAT DISPENSER BOTTLE-TOP DISPENSER
1-STAR
4 Readings at Mid Point2
£26.23 £50.77 £55.73 £65.63 £27.44 £51.28
2-STAR
3 Readings at Min & Max Points2
£28.62 £60.69 £65.63 £71.83 £29.82 £57.24
3-STAR
4 Readings at Min. Mid & Max Points2
£31.00 £65.63 £74.30 £84.45 £32.19 £63.20

1 Starlab can also calibrate to ISO 8655 specifications or to your own, exact requirements; just let us know beforehand. Prices may vary.
2 On multi-channels, two readings are taken on EVERY channel at the appropriate number of points for the service level.

Pricing is for our mail-in servicing

Service & Calibration

  • Pipette dismantled, cleaned internally, inspected, leak tested and, if necessary, worn parts replaced
  • Pipette externally cleaned
  • If necessary, your pipette will be adjusted to comply and recalibrated to manufacturer’s specifications 1
  • Certification of Calibration provided for each pipette, showing the results and any spare parts fitted
  • Calibration Date Sticker to show the next calibration due date



Styled Table with Rounded Corners
  1-Star 1-Star Plus 2-Star 2-Star Plus 3-Star1) 3-Star Plus1)
Pipette dismantled, cleaned internally, inspected and leak tested
Worn parts replaced, if necessary2)
Volumes at which calibration is carried out against manufacturer's, ISO8655 or customer’s own specification mid. volume mid. volume min. & max volumes min. & max volumes min., mid. & max volumes min., mid. & max volumes
Number of readings taken to determine accuracy and precision 4 readings3) 10 readings4) 4 readings3) 10 readings4) 4 readings3) 10 readings4)
If necessary, your pipette will be adjusted to meet the required specification
Calibration sticker, including due date (if defined)
Certificate of Calibration detailing the results and any parts fitted
Ordering Information  
Single-channel
Repeat dispenser
Bottle top dispenser
On-site C2111-0000 C2111-0010 C2112-0000 C2112-0010 C2113-0000 C2113-0010
Mail-in C2121-0000 C2121-0010 C2122-0000 C2122-0010 C2123-0000 C2123-0010
8-channel On-site C2211-0000 C2211-0010 C2212-0000 C2212-0010 C2213-0000 C2213-0010
Mail-in C2221-0000 C2221-0010 C2222-0000 C2222-0010 C2223-0000 C2223-0010
12-channel On-site C2311-0000 C2311-0010 C2312-0000 C2312-0010 C2313-0000 C2313-0010
Mail-in C2321-0000 C2321-0010 C2322-0000 C2322-0010 C2323-0000 C2323-0010
16-channel On-site C2411-0000 C2411-0010 C2412-0000 C2412-0010 C2413-0000 C2413-0010
Mail-in C2421-0000 C2421-0010 C2422-0000 C2422-0010 C2423-0000 C2423-0010
External Clean5)
Optional
On-site C0000-0055 C0000-0055 C0000-0055 C0000-0055 C0000-0055 C0000-0055
Mail-in C0000-M055 C0000-M055 C0000-M055 C0000-M055 C0000-M055 C0000-M055

1 3-Star conforms to the requirements of ISO8655-7:2022 (for single-channels only)..
2 Please note, worn parts, if required, will be replaced without contacting you beforehand to the max. value £40 (or amount agreed on your decontamination form).
3 On multi-channels, TWO READINGS are taken on EVERY channel at the appropriate number of points for the service level.
4 On multi-channels, TEN READINGS are taken on EVERY channel at the appropriate number of points for the service level.
5 If you would like this optional extra, the Art. No for External Clean must be included on your PO.
Parts at extra cost.

QuickCal

This is a great choice if you have very large numbers of pipettes, and / or you wish to keep costs down if you do not quite need everything from our standard levels. QuickCal offers a great-value calibration check and service, as detailed below:

  • Pipette dismantled, cleaned internally, inspected, leak tested and, if necessary, worn parts replaced
  • Calibration Date Sticker to show the next calibration due date
  • If necessary, your pipette will be adjusted to comply and recalibrated to ISO 8655 specification
  • Service Report showing details of all pipettes and any spare parts fitted. (A Certificate of Calibration for each Pipette can be provided at additional cost.)
  SINGLE-CHANNEL 8-CHANNEL 12-CHANNEL 16-CHANNEL
QuickCal
3 Readings at Mid Point1
£19.07 £29.72 £32.19 £35.91

Pricing is for our mail-in servicing

QuickCal

This is a great choice if you have very large numbers of pipettes, and / or you wish to keep costs down if you do not quite need everything from our standard levels. QuickCal offers a great-value calibration check and service, as detailed below:

  • Pipette dismantled, cleaned internally, inspected, leak tested and, if necessary, worn parts replaced
  • Calibration Date Sticker to show the next calibration due date
  • If necessary, your pipette will be adjusted to comply and recalibrated to ISO 8655 specification
  • Service Report showing details of all pipettes and any spare parts fitted. (A Certificate of Calibration for each Pipette can be provided at additional cost.)

Pipette Controller

Pipette Controller Servicing
  Servicing
Pipette controller inspected
Leak tested
Worn parts are replaced, if necessary
Pipette externally cleaned
Certificate of Confirmation that the controller has been serviced, tested and is leak-free
Ordering Information
On-site C0010-0000
Mail-in C0020-0000

Contact Pipette service

  • For any query regarding a pipette that has been mailed-in to our laboratory, please contact servicecentre@starlab.co.uk
  • For general servicing enquiries, to book a clinic or if you have a query regarding an existing clinic, please contact service@starlab.co.uk or 01908 283810